At FansDeals, we strive to ensure your satisfaction with every purchase. If you’re not completely satisfied or if there’s an issue with your order, our return and refund policy is here to assist you. Please review the details below to understand our process and requirements.

1. Return Policy

We accept returns under the following conditions:

  • Return Window: Returns must be initiated within 30 days of receiving your order.
  • Product Condition: Returned products must be unopened, unused, and in their original packaging.
  • Restocking Fees: We do not charge any restocking fees.

2. Refund Policy

Refunds are processed promptly upon receiving and inspecting the returned items.

  • Processing Time: Refunds will be issued to your original payment method within 2 business days after the return is received and inspected.
  • Full Refunds: If the return is due to an error on our part (e.g., incorrect product or damaged items during shipping), you will receive a full refund, including shipping costs.
  • Partial Refunds: If the return is initiated for personal reasons, only the product price will be refunded, and shipping costs will not be reimbursed.

3. Return Shipping Costs

  • Our Responsibility:
    If the return is due to an error on our part, such as:
    • Incorrect tattoo sticker style sent.
    • Damage to the product caused during shipping.
      In these cases, we will cover the return shipping costs and provide a full refund.
  • Customer Responsibility:
    If the return is due to personal reasons, such as a change of mind, the customer is responsible for all shipping costs, including the original shipping fee and the return shipping fee.

4. How to Initiate a Return

To start a return, please follow these steps:

  1. Contact Us: Email [email protected] or call +1-800-123-4567 with your order number and reason for the return.
  2. Receive a Return Authorization: Our team will provide you with return instructions and a return authorization number.
  3. Ship the Item: Pack the product securely and ship it to the address provided in the return instructions.
  4. Refund Confirmation: Once we receive and inspect the returned item, we will process your refund and notify you via email.

5. Non-Returnable Items

The following items are not eligible for return:

  • Products that have been opened or used.
  • Items damaged by the customer.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order:

  • Email: [email protected]
  • Include a description of the issue and photos of the item, if applicable.
    We will resolve the issue by either replacing the item or providing a full refund, including shipping costs.

7. Contact Us

If you have questions or need assistance with your return, don’t hesitate to reach out:

Our team is here to help and ensure your satisfaction with our products and services.